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Compare and align your Zendesk instances
Compare environments, see the differences and align them whenever needed. Identify misalignments, improve your testing efficiency and avoid issues in your live tickets system.
Move changes from Sandbox to Production
Wasting too much time on rebuilding changes in Production? Deploy changes from Sandbox to Production in a few clicks, see a comparison of the environments at any step of the deployment and get alerts on errors and conflicts.
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Search your customizations and understand how everything connects
Use text search to find triggers, macros, and automations. See their references and how they compare across environments, and make bulk changes easily with Find and Replace.
Full change log for complete traceability
Track and document changes in your Zendesk instance so you’re always on top of what's changing.
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Define every element in your instance with the power of AI
Explain, our AI-powered feature, provides an instant, clear overview of each element in your Zendesk setup. Quickly grasp your triggers, automations, and hundreds of other elements, review someone else’s work to ensure it aligns with the requirements, and onboard new admins faster and more efficiently, making sure everyone has a clear understanding of your instance.
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