Salto for Zendesk

Salto lets you explore your business rules and agent tools, compare Zendesk instances, migrate changes between them and track everything

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Jira Cloud

Jira Data Center

ScriptRunner

Automations

JSM

Confluence

Automate your manual tasks

Start automating manual tasks such as moving changes between environments. No more working with two monitors on migration changes.

Take control of your customization

Track and document everything that happens in your Zendesk instance. No more making blind changes and hoping for the best.

Improve your efficiency

Compare and align your Sandbox and Production and reduce errors in the live instance. No more working long hours investigating what broke your routing system.

Compare and align your Zendesk instances

Compare environments, see the differences and align them whenever needed. Identify misalignments, improve your testing efficiency and avoid issues in your live tickets system.

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Move changes from Sandbox to Production

Wasting too much time on rebuilding changes in Production? Deploy changes from Sandbox to Production in a few clicks, see a comparison of the environments at any step of the deployment and get alerts on errors and conflicts.

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Search your customizations and understand how everything connects

Use text search to find triggers, macros, and automations. See their references and how they compare across environments, and make bulk changes easily with Find and Replace.

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Full change log for complete traceability

Track and document changes in your Zendesk instance so you’re always on top of what's changing.

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Define every element in your instance with the power of AI

Explain, our AI-powered feature, provides an instant, clear overview of each element in your Zendesk setup. Quickly grasp your triggers, automations, and hundreds of other elements, review someone else’s work to ensure it aligns with the requirements, and onboard new admins faster and more efficiently, making sure everyone has a clear understanding of your instance.

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