Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
The blog post provides a guide on creating custom reports in Zendesk, highlighting their importance and offering best practices.
Learn how to create and use Zendesk Guide Templates for efficient, on-brand articles in your Help Center.
This guide helps Zendesk admins understand and implement custom ticket statuses for improved workflow efficiency and customer communication.
This article guides admins on how to utilize Zendesk Explore's reporting tools, customize dashboards, and schedule them for stakeholders for improved CS performance.