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40 min
December 7, 2023
In this webinar, we will discuss why and how other teams integrate AI in their Zendesk workflows, from the nitty-gritty of backend configuration management to frontline agent interactions. Is AI more than just a buzzword? Can CX teams genuinely leverage its transformative power already? Join us to discuss these topics and review specific tools tailored to Zendesk customization, analytics, and direct customer interactions.
Topics include
How to integrate ChatGPT into your support center
Leveraging AI to build your automation roadmap
Democratizing Zendesk customization with AI
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