Scaling Zendesk to support the best CX teams

As customer support teams grow, so do the challenges they face in maintaining high-quality, responsive customer experiences. As ticket volumes increase and processes become more complex, scaling effectively becomes essential for success. In this webinar, Scott Dixon will host Tara Myles, Zendesk Customer Success Director and explore the growing pains that CX teams often encounter and how Zendesk’s robust features can help address them. They will also share practical insights and best practices to ensuring the efficiency, scalability, and resilience of Zendesk setups - streamlining configuration changes, synchronizing environments, and avoiding downtime, ultimately enhancing Zendesk’s value.