Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Like any software, there are costs associated with using Zendesk. We review one of the less-discussed costs, not paying your technical debt.
Learn how to pass the Certified Zendesk Guide Specialist exam on your first try, and add this certification to your bucket!
Learn how Salto deployments can increase your Zendesk premium sandbox ROI by bypassing all the sandbox replication limitations.
Learn why today’s primary method for promoting something from your sandbox to production can’t scale, and what to do instead.
In this article, you'll learn how to export Zendesk macros, make changes, and re-upload them in just a few steps.