Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Learn how to inspect Zendesk ticket events to troubleshoot errors and improve your customer service processes.
Learn how to automate email reminders in Zendesk and save your support team time and effort.
Learn how to create powerful Zendesk Triggers and Automations by mastering their input conditions.
We explain the key difference between two of the most powerful features for saving your agents bundles of time and improving your CX.
Learn about the three key use cases for user fields that will make your Zendesk more harmonious for agents and admins alike.