Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Learn how to create powerful Zendesk Triggers and Automations by mastering their input conditions.
We explain the key difference between two of the most powerful features for saving your agents bundles of time and improving your CX.
Learn about the three key use cases for user fields that will make your Zendesk more harmonious for agents and admins alike.
Let’s talk about connecting and using data in Zendesk to improve your service, inform customer interactions and mitigate issues.
Learn how to enrich your customer profiles in Zendesk with external data and make it available to your agents and automations.