Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Explore the most common use cases for Zendesk notifications, with the recommended notification type for each use case.
In this article, we talk about the different kinds of custom notifications you can set up within Zendesk.
Learn how to view Zendesk tickets’ original attributes and use this knowledge to fix common errors like suspended tickets.
Learn how to inspect Zendesk ticket events to troubleshoot errors and improve your customer service processes.
Learn how to automate email reminders in Zendesk and save your support team time and effort.