Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
How Cory LaPlante used Zendesk and middleware to do things nobody thought possible—including Zendesk’s own team.
In Part 2 of this series, we learn how, when and why to use Zendesk Explore filters and columns to make your reports come alive.
Tags are the backbone of Zendesk’s support features. Learn why they are so powerful and how to get the most from them.
Follow along in this three-part series as we see how to expertly craft your first report in Zendesk Explore.
Learn how much you should make as a Zendesk admin, what factors affect your salary, and 4 ways to increase your pay.