Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Learn how to utilise dynamic dates in Zendesk to save your agents time and stress calculating dates.
Learn the basic building blocks of Zendesk Guide to get the absolute most out of it and save your agents and customers time.
Creating a Guide article is not difficult but making it easy to find, manage and update requires some admin knowledge.
Thinking of hiring a newbie Zendesk administrator? Read our simple guide to ensure you hire the right person for the job.
Learn how to hire an experienced administrator who will be able to maintain and improve your Zendesk environment.