Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Learn how to use custom metrics in Zendesk Explore to track and measure things that matter to your team.
Learn how to build powerful custom reports in Zendesk using your own metrics.
Zendesk triggers are a powerful tool to automate repetitive actions, speed up ticket routing and ensure consistent workflow execution.
In the final part of this series, we learn about adding rows and cover some of the common Explore problems and how to fix them.
How Cory LaPlante used Zendesk and middleware to do things nobody thought possible—including Zendesk’s own team.