Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Look under the hood at Zendesk’s intelligent triage AI feature. Learn what exactly it does, why you need it, and how to get set up.
A first glance at Zendesk’s new AI-powered tool that supports your agents and saves them buckets of time in the process.
How to customize emails your support team sends from Zendesk to ensure consistency and capture the unique voice of your brand.
Pro tips to ensure success with your help center and self-service strategy.
Become a pro at managing suspended tickets and never mix up junk mail with crucial customer messages again.