Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Master the art of creating beautiful dynamic dates in Zendesk by formatting them exactly how your agents would write them.
Create advanced and relative dates that can be added to any macro, trigger or automation to take your CX to the next level.
Learn how to utilise dynamic dates in Zendesk to save your agents time and stress calculating dates.
Learn the basic building blocks of Zendesk Guide to get the absolute most out of it and save your agents and customers time.
Creating a Guide article is not difficult but making it easy to find, manage and update requires some admin knowledge.