Want to become a Zendesk expert but don’t have the time or funding for a dedicated course? Read how you can learn on the fly.
Discover how Zendesk admins can effortlessly recover deleted macros and triggers. Avoid manual reconfigurations and errors to maintain your customer support's integrity and effectiveness.
Get to grips with harnessing the power of AI within Zendesk and save your team hours a week with intelligent triage.
Look under the hood at Zendesk’s intelligent triage AI feature. Learn what exactly it does, why you need it, and how to get set up.
Here's how to document Zendesk configuration changes without Excel spreadsheets or manual work.
A first glance at Zendesk’s new AI-powered tool that supports your agents and saves them buckets of time in the process.